Cookie Policy of Questyle Audio - Questyleshop

Cookie Policy of Questyle Audio

We intend to give you as much control as possible over your personal information. It is important to us that you feel comfortable in visiting our web sites. There are times however when we may need information from you. If you give us personal information in order to receive information in return from us or our authorized dealers – such as catalogues or general information regarding Questyle Audio – we collect and store that information in a database for marketing purposes. This information enables us to fulfill your information request.

If you review or download information, we track the visit. This information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented. The stored information will be used to improve the utility of the site, e.g. to help with quick logins on the user’s favorite sites and to differentiate between users and their individual data sets.



The use of cookies may lead to the processing of personal data. Please read our Privacy Policy, which describes how we process your data and about your rights.



We and our service providers use internet server logs, cookies, tags, SDKs, tracking pixels, and other similar tracking technologies (collectively referred to as ‘cookies’). We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. The list below explains the cookies we use.

  • A web server log is a file where website activity is stored.
  • An SDK is a set of tools and/or code that we embed in our applications and software to allow third parties to collect information about how users interact with the Services.
  • A cookie is a small text file that is placed on your computer or mobile device when you visit a site, that enables us to:
    (i) recognize your computer;
    (ii) store your preferences and settings;
    (iii) understand the web pages of the Services you have visited;
    (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests;
    (v) perform searches and analytics and
    (vi) assist with security and administrative functions.
    Some cookies are placed in your browser cache.
  • Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to:
    (1) collect usage information like ad impressions or clicks and email open rates;
    (2) measure popularity of the Services and associated advertising and
    (3) access user cookies. As we adopt additional technologies, we may also gather information through other methods in compliance with this Cookie Policy. Online analytics and advertising Analytics We may use third-party web analytics services (such as those of Google Analytics, Hotjar, Visual studio ect.) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. We may also use Adobe Analytics to analyze and optimize the performance of our websites, advertising, and content.

If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.



Our services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on our services and website, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you.

These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests. Third parties, whose products or services are accessible or advertised via our services/website, may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you as discussed above. We also allow other third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick and others) to serve tailored ads to you on our services, other sites, and in other applications, and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access our services.

We sometimes provide our customer information (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.



When using mobile applications from Questyle Audio or other entites, you may also receive tailored in-application advertisements. We may use third-party service providers to deliver advertisements on mobile applications or for mobile application analytics.

Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements; thus, you should contact the platform provider for further details on opting out of tailored in-application advertisements.

You may review the support materials and/or the device settings for the respective operating systems to opt-out of tailored in-app advertisements.



The length of time cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the website. When cookies expire, they are automatically deleted.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on. We are planning to enhance our cookie tool to allow users to more easily change their cookie settings after their initial choice.



Do Not Track is a privacy preference that users can set in certain web browsers.

We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated Do Not Track signals.

Questyle Audio uses third-party suppliers to guarantee the operation of the Website and provide you with the services offered on it. Access to your data by these third parties is governed by specific contractual agreements which restrict the use of your data to the processing necessary for the operation of the Website and the services provided on it. These third-party suppliers act as data processors (hereinafter called “Data Processors”) and may be held directly liable if they process data in breach of the instructions received.

In addition to disclosures required to comply with our legal obligations, your data may be communicated to Questyle Audio’s authorized personnel who have been suitably informed and trained, or to third parties’ personnel who work on Questyle Audio’s behalf and in accordance with its instructions in the capacity of Data Processors, including companies that provide pre/after-sales service relating to your appliance. In particular, in the event of a request for assistance and support, your data will be accessed, in the capacity of Data Processors, by the companies that provide this service on our behalf, which can access information relating to appliance malfunctions and defects.

If you consent to processing of your data for marketing purposes, your data may also be processed by marketing agencies or other companies, in the capacity of Data Processors, for purposes relating to management and sending of newsletters and business information via email, direct sales, market research or other promotional activities.

For more information about the Data Processors who process your data on behalf of Questyle Audio, you can write to the Questyle Audio offices (for the attention of the DPO) or to the e-mail address



According to data protection law, you can control how your data is processed, and restrict its use if applicable. You can exercise these rights at any time, free of charge, by contacting us at the addresses indicated above. Questyle Audio will do everything necessary to facilitate the exercise of your rights.

When contacting us, please include your name, e-mail address, postal address and/or telephone number(s) to ensure that we can process your request correctly. If you believe that your personal data have not been processed in accordance with the law or wish to complain about their use, you can lodge a complaint with the supervisory authority of the member state where you live or work, or where you believe the alleged unlawful conduct occurred.



On our Website, you will also find links to third parties’ websites; please read their privacy policies to find out their means and purposes of data processing.



This cookies policy may be updated from time to time. Questyle Audio will provide details of the last update at the end of the cookies policy.


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