Shipping Policy

SHIPPING COSTS

We provide free worldwide standard shipping on orders above $100USD for all items to countries and regions: Australia, Canada, France, Germany, Japan, New Zealand, South Korea, United Kingdom, United States, Austria, Ireland, Italy, Malaysia, Poland, Singapore, South Africa, Sweden, Switzerland, Denmark, Iceland, Netherlands, Czech Republic, Luxembourg, Norway, Thailand, Bangladesh, Mexico

Standard Shipping cost: $15USD (Order amount $1.00–$99.00)

NOTICE: Some products do not support shipping to particular regions, which are indicated on the product pages. For customers in these regions, please leave a message in the shop’s chat box and we will get back to you. 

SHIPPING TIMES

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

Processing time: 2-3 Working Days.

Standard Shipping time: 5-14 Working Days.

Receiving time=Processing time+Shipping time.

WHERE DO WE SHIP?

Items ordered can only be delivered with an exact address.

Certain items have transportation restrictions, and cannot be shipped to some locations. Currently we DON'T support shipping to Bhutan, Timor-Leste, China, Central African Republic, Ukraine, Uzbekistan, Uganda, Uruguay, Chad, Yemen, Armenia, Israel, Iraq, Belize, Cape Verde, Russia, Bulgaria, Croatia, Gambia, Guinea, Guinea-Bissau , Liechtenstein, Congo (Brazzaville), Democratic Republic of the Congo, Libya, Liberia, Ghana, Gabon, Hungary, North Macedonia, South Sudan, Botswana, Qatar, Rwanda, India, Indonesia, Guatemala, Ecuador, Eritrea, Taiwan, Kyrgyzstan, Djibouti, Kazakhstan, Colombia, Costa Rica, Cameroon, Tuvalu, Turkmenistan, Turkey, Saint Lucia, Saint Kitts and Nevis, Sao Tome and Principe, Saint Barthelemy, Saint Vincent and the Grenadines St. Pierre and Miquelon, Christmas Island, St. Helena, San Marino, Guyana, Tanzania, Egypt, Ethiopia, Kiribati, Tajikistan, Senegal, Serbia, Sierra Leone, Cyprus, Seychelles, Togo, Domi Dominican Republic, Åland Islands, Venezuela, Angola, Anguilla, Antigua and Barbuda, Andorra, Nicaragua, Nigeria, Niger, Nepal, Palestinian Territory, Bahamas, Pakistan, Barbados, Papua New Guinea, Paraguay , Panama, Bahrain, Brazil, Burkina Faso, Burundi, Greece, Cook Islands, Curacao, Cayman Islands, Solomon Islands, Tokelau, Latvia, Moldova, Morocco, Monaco, Brunei, Fiji, Sri Lanka Westland, Slovakia, Slovenia, Svalbard and Jan Mayen, Sri Lanka, New Caledonia, Chile, Cambodia, Guernsey, Grenada, Greenland, Georgia, Vatican City, Belgium, Mauritania, Mauritius, Tonga, Saudi Arabia Arabia, French Saint Martin, French Guiana, French Polynesia, Faroe Islands, Bosnia and Herzegovina, Jersey, Zimbabwe, Honduras, Haiti, Macau SAR, Estonia, Jamaica, Turks and Caicos Islands, Te Trinidad and Tobago, Tristan da Cunha, Bolivia, Nauru, Guadeloupe, Wallis and Futuna, Vanuatu, Reunion, Belarus, Bermuda, Pitcairn Islands , Gibraltar, Falkland Islands, Kuwait, Comoros, Côte d'Ivoire, Cocos (Keeling) Islands, Kosovo, Peru, Tunisia, Lithuania, Somalia, Jordan, Namibia, Niue, Myanmar, Romania, Laos, Kenya, Finland , Sudan, Suriname, British Indian Ocean Territory, British Virgin Islands, Dutch Caribbean, Sint Maarten, Mozambique, Lesotho, Philippines, El Salvador, Samoa, Portugal, Mongolia, Montserrat, Western Sahara, Spain, Norfolk Island, Benin, Zambia, Equatorial Guinea, Vietnam, Azerbaijan, Afghanistan, Algeria, Albania, United Arab Emirates, Oman, Argentina, Ascension Island, Aruba, Hong Kong SAR, Maldives, Isle of Man, Ma Ravi, Martinique, Mayotte, Malta, Madagascar, Mali, Lebanon, Montenegro. 

iIf you are from those places, please leave a message in the shop’s chat box and we will get back to you.

INTERNATIONAL SHIPPING

Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. We cannot determine these fees during the checkout process.

In most cases it takes 5-14 days to be delivered to your address. As we ship via DHL/UPS/FedEx/YunExpress, the product gets handed to your local post office on arrival in your country/district and as such, delivery times will vary by country depending on the efficiency and expediency of your postal service.

Please don’t refuse the package because of the customs or taxes charges when the item is delivered. The carrier won’t be able to return the items to us unless these fees are paid. Our only option is to abandon the package in customs and if this happens, we won’t be able to offer a refund.

Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you, however, additional shipping charges will apply to re-ship the items to the correct address.